Call Queues and Auto Attendants has now gone GA for Teams use. This is a big thing, enabling the Teams users to be a part of the already created Call queues and Auto attendants for the customer. An important prerequisite is that you have already gone through Interop and Upgrade configuration.https://docs.microsoft.com/en-us/MicrosoftTeams/migration-interop-guidance-for-teams-with-skype As users are used …

Ever since OCS/ LYNC server became Voice enabled we had the option to work with Normalization Rules – Normalization Rules is a way to enable users to maintain their existing dialing patterns, this could be 4 Digit shortnumbers within an organization, or simply the ability to type 8-digit numbers and see them “normalize” within the …