- Hybrid with Skype for Business Server 2015
- Calls to/from users homed in Skype for Business Online route via an on-premises Skype for Business Server deployment to the PSTN network.
- Hybrid with onprem or hosted CCE
- Calls to/from users homed in Skype for Business Online route via on-premises CCE deployment to the PSTN network
If the Cloud PBX users is in Hybrid with an traditional on-premises Skype for Business Server, on-premises dial plans can be assigned to Cloud PBX users. This ensures that, when users are moved from on-premises to online, their dialing behavior remains unchanged.
If the Cloud PBX users utilize an on-premises Cloud Connector Edition, on-premises dial plans cannot be assigned. Instead, users are assigned a Tenant Country level dial plan from the Skype for Business Online tenant, which cannot be configured or customized. This presented some challenges, including:
Users that were moved from on-premises Skype for Business (Enterprise Voice), to Skype for Business Online (Cloud PBX) would experience a change in dialing behavior, as their dial plan would not move with them.
In Denmark, the dial plan is very basic. Only 2 normalization rules were contained within the dial plan See snooper trace below.
Luckily this was the past, with TenantDialplans this is actually customizable to fit your organizations needs.
To find the tenant level dialplan
The following cmdlet will list default dial plan entries that apply to a region. In this example, the region is DK: (Get-CsDialPlan DK).NormalizationRules | FT Name,Description,Pattern,Translation